Staff Voice


LUU is a big place with a whole host of services on offer but essentially we are all working towards the same goal - to ensure everyone loves their time at Leeds. That’s why we think that all our people should know what’s going on in all areas of the union. We are always looking for ways to communicate across the organisation and we recognise the importance of hearing the voice of all our people.

Staff Voice Group

This is LUU’s new way of making sure your voice is heard.

The Staff Voice Group is a new group of staff representatives who come together to receive info on key organisational matters, as well as provide feedback to LUU. This will be on a wide range of things such as; new processes and systems, updates to staff policies, new initiatives, organisational changes and spending decisions in relation to the staff engagement budget. The reps will meet once a term with Antonia Frezza, our Director of People and Quality, Rachel Winfield, our Learning & Engagement Manager and Courtney Wright, our HR Officer (Diversity and Engagement).

You said, we did

Staff Voice Group Reps

Your reps are currently being finalised and will be shared with you on Monday 19 October. Each Team now has a rep.

  • Academic Engagement

  • Bars - Catering

  • Bars - Old Bar

  • Bars - Terrace

  • Cafes

  • Cleaning

  • Digital Services

  • Duty Management & Logistics

  • Finance

  • Help & Support

  • Joblink

  • LGS & People

  • Marketing & Communications

  • Memorable Events

  • Retail

  • Student Activities

  • Student Engagement

  • Tech & Maintenance

2020-21 Key Dates

2-3pm, Thursday 22 October - Staff Voice Group Rep Training

2.30pm - 4pm, Thursday 05 November - Staff Voice Group Meeting

Ask Anything

We encourage you to ask anything you'd like to know about LUU. You can even submit anonymous questions, using this link here. All the questions that are asked and answered will be made public. Ask Anything is currently part of LUU's Virtual Huddle.

Click on the dates below to read the answers to your questions:

Monday 09 September

Thursday 17 October

Friday 22 November

Wednesday 11 December

Wednesday 05 February

Staff Suggestion Scheme

This is how it works...

1. How can we improve LUU? You suggest a new, creative, innovative idea.

2. We send that suggestion to the relevant member of staff for their thoughts.

3. If we can, we implement the idea, we tell you and you win £20 in vouchers.

4. If we can't implement the idea or we already do it then we tell you why.

Easy as that.

You can submit your ideas using this form.

Successful suggestions from the past 6 months include;

  • Hooks installed to hold the main doors to the entrance to the Riley smith theatre open

  • Communal screen wipes - contact IT for these

  • Changed the furniture in the staff kitchen to include chairs as well as benches

  • Revamp of the Children's Play Area in the foyer

  • Hooks on the back of toilet doors where there are baby changing facilities

  • Soya milk as an alternative to dairy in the staff kitchens

  • Oven gloves in the staff kitchen for hot dishes

You may have other requests which aren't necessarily a new idea, and wouldn't be counted as a staff suggestion. These are still useful for us to know, so here's the channels you can use

  • You might notice something that needs repairing or cleaning - you can submit a ticket to our Cleaning, Building Maintenance or the rest of the Facilities Team using Facilities Tickets

  • Or signage that needs updating - you can send in a Request Brief to the Marketing Team through the Marketing Workflow Manager

  • You may be experiencing an IT problem - you can contact our helpful IT Team via the IT Helpdesk

  • Any other requests you're not sure of - contact the People Team ,, who will be happy to help you